PETER FEENEY

MANAGING PARTNER

Protecting the people that provide the care: At HealthCap®, we are proud of maintaining the discipline our mission demands.  By being an industry solution to an insurance problem, we enter each day engaged and energized to serve senior care providers across the spectrum and their residents and families.

HealthCap provides professional and general liability coverage, on occurrence or claims-made forms, to the senior care sector across the country. HealthCap consistently ranks in the top five by size as a liability insurer for these providers.  The unique hands-on, risk management and analytics-driven approach to the senior care space utilized by HealthCap has consistently returned industry-leading results where others have struggled. A significant factor contributing to this success is the low claim frequency, facilitated by the team of specialists at HealthCap focusing on risk selection, high-touch underwriting, and risk management, maintaining a consistent pricing strategy, and adopting an assertive approach to claims resolution to ensure consistent results throughout the market cycle.  HealthCap is the endorsed carrier for AHCA (American Health Care Association) and NCAL (National Center for Assisted Living). 

Both HealthCap RRG and HealthCap Bermuda have a Financial Stability Rating of “A (Exceptional)” from Demotech.  HealthCap Financials show an unbroken record of investment income.  HealthCap has over $200M in assets and $45M in statutory policyholder equity.

HealthCap Risk Management Services (HealthCap RMS) is an established risk management company serving hundreds of senior care facilities nationwide.  Experienced consultants provide various clinical, regulatory, educational, and administrative services designed to meet each senior care client's unique needs. 

Throughout 2023, our Resource & Education Center experienced continued growth, expanding beyond its origins as a modest platform hosting a few webinars in 2018. It has now evolved into a prominent repository of knowledge, setting industry standards for the senior care sector. In the past year alone, we welcomed over 57,000 visitors, all of whom either accessed the 60 new webinars we introduced or downloaded one of our 1,400 "open source" documents—many of which are available in both Spanish and English.

Our outstanding clinical team worked hard, developing and updating hundreds of policies, procedures, infographics, and webinars. These valuable resources are accessible to all senior care providers, irrespective of their HealthCap membership status. Furthermore, we take pride in having awarded 1,615 Continuing Education credits in 2023, a testament to our commitment to professional development. This recognition is backed by accreditations from both the American Nurses Credentialing Center (ANCC) and the National Association of Long Term Care Administrator Boards (NAB).

HealthCap is 100% focused on effectively and proactively managing senior care claims. HealthCap requires all incidents to be reported and we do not penalize our members for doing so.  The HealthCap claim philosophy is to settle claims for the least amount possible, indemnity and expense combined.

The insurance industry has been plagued by high inflation for the past several years.  That includes all lines of coverage and all sectors of the economy.  Long-term care, post-acute care and senior living have not escaped that trend.  Rising jury verdicts have pressured insurers exposed to all lines of healthcare: hospitals, physicians and yes, senior care liability coverage. 

HealthCap has been the most consistent underwriter of long-term care and senior living liability insurance for the past twenty-plus years.  Our competitors come and go.  At HealthCap, our understanding of the breadth of risks facing the senior care industry is constantly evolving.  We forecast another challenging operating environment for 2024, but one in which HealthCap is positioned to thrive.

HealthCap

Oliver Wyman

CNA

HealthCap

Oliver Wyman