Following an incident of non-compliance, HealthCap Risk Management will:
Collaborate with the center including the QAPI committee and governing body to conduct a Root Cause Analysis to identify and address the reasons for non-compliance identified in the CMS 2567
Take immediate action to implement an infection prevention plan consistent with the requirements at 42 CFR § 483.80 for the affected residents impacted by the non-compliance identified in the CMS 2567 to include identification of other residents that may have been impacted by the non-compliant practices. This plan will include the implementation of procedures to ensure:
Staff have the tools and abilities to ensure residents practice appropriate social distancing
Staff are provided with and use Personal Protective Equipment (PPE) in accordance with the Centers for Disease Control (CDC) guidelines
Shared medical equipment is properly disinfected after each use and
Residents impacted by the failure to maintain social distancing use PPE appropriately and clean shared medical equipment are identified for enhanced monitoring and/or precautions to minimize further spread of infection.
Review all relevant facility infection control policies and procedures and make recommendations for revisions based on the RCA
Work with the facility to ensure all staff that provide direct resident care as well as staff that enter into resident rooms to provide for dietary needs or to perform therapy, activities, cleaning, laundry, or maintenance services are fully trained on infection prevention and control including:
Standard Infection Control Practices
Transmission Based Precautions
Isolation
Hand Hygiene
Disinfecting Shared Medical Equipment
Appropriate use of PPE
Proper Storage of Clean Linens
Based on the training provided, design a scheduled, objective format for the facility to implement for follow-up employee supervision and work performance appraisal. Facility supervisors will be scheduled to observe and appraise employee implementation of the knowledge, skills, and procedures.
HUD PROPOSAL
SCOPE OF SERVICES
The one-time on-site Risk Management Assessment contract includes the following:
Review of both operational and clinical processes
Review of the environment for liability risk exposures
Identification of operational and clinical opportunities
Making recommendations for improvement of operational and clinical processes
Developing a strategy to implement the recommendations
Ongoing Risk Management Oversight
QA Reader® tracks incidents that occur at your facility, automatically identifies potentially serious events, and immediately routes them to our team of long-term care risk management experts.
Our risk managers review the incidents and assist your staff in reducing ongoing risk.
Scope of Services for QA Reader
Full access to the QAR web-based platform
Web-based Quality Assurance and Improvement training sessions – 24/7 access
Bi-annual review of incident trends with formal recommendations
2-DAY PRE-SURVEY
SCOPE OF SERVICES
The HealthCap Pre-Survey is an intensive, onsite program intended to focus your team on doing the right things for the right reasons on a daily basis. Two HealthCap partners focus on a same team approach and review clinical and operational systems while providing a step-by-step plan of action to address areas of non-compliance.
2 full days visit to review clinical and operational areas including:
Assessing current systems and practices,
Evaluation and development of quality of care and quality of life programs,
Assessing the overall quality of:
clinical services
documentation
quality assurance processes
Environmental assessment
Review of current policies and procedures related to direct care
Medical record reviews and monitoring direct care to determine compliance with established protocols
Social service, activities and admissions review
Assessment of nutritional programs, dietary management, meal service, weight loss/gain and special needs diets
Assist in achieving and maintaining regulatory compliance.
Facility visit report and corrective action plan
In the event areas of deficient practice and/or non-compliance are identified, corrective recommendations and training will be provided while on-site. Development of a plan for past-non-compliance may be initiated pursuant to separate proposal
1-DAY RISK ASSESSMENT
SCOPE OF SERVICES
The HealthCap risk management assessment is an intensive, onsite, collaborative program to assist in focusing your team on doing the right things for the right reasons on a daily basis. Your HealthCap partners will provide an interdisciplinary team approach with a comprehensive review of clinical and operational systems while providing a step-by-step plan of action to address areas of non-compliance.
1 full-day visit to review clinical and operational areas including:
Assessing current systems and practices,
Evaluation and development of quality of care and quality of life programs,
Assessing the overall quality of:
clinical services
documentation
quality assurance processes
Environmental assessment
Review of current policies and procedures related to direct care
Medical record reviews and monitoring direct care to determine compliance with established protocols
Social service, activities, and admissions review
Assessment of nutritional programs, dietary management, meal service, weight loss/gain, and special needs diets
Assist in achieving and maintaining regulatory compliance.
Facility visit report and corrective action plan
In the event areas of deficient practice and/or non-compliance are identified, corrective recommendations and training will be provided while on-site.
DIRECTED PLAN OF CORRECTION
HUD PROPOSAL
2-DAY PRE-SURVEY
1-DAY ASSESSMENT
HealthCap® is the leading provider of risk management services to the long-term and post-acute care industry. We help our clients implement practical risk reduction solutions by leveraging experience, technology, and onsite training to drive better outcomes.
Since our formation in 2001, we have completed over 18,000 risk management assessments with long-term care providers nationwide. We offer webinars and HUD-compliant risk-management tools such as QA Reader and accredited education to all clients.
HealthCap Risk Management Services is endorsed by AHCA/NCAL. We are also accredited by ANCC and NAB to provide education to your nurses and administrators.
RISK
MANAGEMENT
WORK
CONSULTING
DIRECTED PLAN OF CORRECTION
SCOPE OF SERVICES
Following an incident of non-compliance, HealthCap Risk Management will:
Collaborate with the center including the QAPI committee and governing body to conduct a Root Cause Analysis to identify and address the reasons for non-compliance identified in the CMS 2567
Take immediate action to implement an infection prevention plan consistent with the requirements at 42 CFR § 483.80 for the affected residents impacted by the non-compliance identified in the CMS 2567 to include identification of other residents that may have been impacted by the non-compliant practices. This plan will include the implementation of procedures to ensure:
Staff have the tools and abilities to ensure residents practice appropriate social distancing
Staff are provided with and use Personal Protective Equipment (PPE) in accordance with the Centers for Disease Control (CDC) guidelines
Shared medical equipment is properly disinfected after each use and
Residents impacted by the failure to maintain social distancing use PPE appropriately and clean shared medical equipment are identified for enhanced monitoring and/or precautions to minimize further spread of infection.
Review all relevant facility infection control policies and procedures and make recommendations for revisions based on the RCA
Work with the facility to ensure all staff that provide direct resident care as well as staff that enter into resident rooms to provide for dietary needs or to perform therapy, activities, cleaning, laundry, or maintenance services are fully trained on infection prevention and control including:
Standard Infection Control Practices
Transmission Based Precautions
Isolation
Hand Hygiene
Disinfecting Shared Medical Equipment
Appropriate use of PPE
Proper Storage of Clean Linens
Based on the training provided, design a scheduled, objective format for the facility to implement for follow-up employee supervision and work performance appraisal. Facility supervisors will be scheduled to observe and appraise employee implementation of the knowledge, skills, and procedures.
HUD PROPOSAL
SCOPE OF SERVICES
The one-time on-site Risk Management Assessment contract includes the following:
Review of both operational and clinical processes
Review of the environment for liability risk exposures
Identification of operational and clinical opportunities
Making recommendations for improvement of operational and clinical processes
Developing a strategy to implement the recommendations
Ongoing Risk Management Oversight
QA Reader® tracks incidents that occur at your facility, automatically identifies potentially serious events, and immediately routes them to our team of long-term care risk management experts.
Our risk managers review the incidents and assist your staff in reducing ongoing risk.
Scope of Services for QA Reader
Full access to the QAR web-based platform
Web-based Quality Assurance and Improvement training sessions – 24/7 access
Bi-annual review of incident trends with formal recommendations
2-DAY PRE-SURVEY
SCOPE OF SERVICES
The HealthCap Pre-Survey is an intensive, onsite program intended to focus your team on doing the right things for the right reasons on a daily basis. Two HealthCap partners focus on a same team approach and review clinical and operational systems while providing a step-by-step plan of action to address areas of non-compliance.
2 full days visit to review clinical and operational areas including:
Assessing current systems and practices,
Evaluation and development of quality of care and quality of life programs,
Assessing the overall quality of:
clinical services
documentation
quality assurance processes
Environmental assessment
Review of current policies and procedures related to direct care
Medical record reviews and monitoring direct care to determine compliance with established protocols
Social service, activities and admissions review
Assessment of nutritional programs, dietary management, meal service, weight loss/gain and special needs diets
Assist in achieving and maintaining regulatory compliance.
Facility visit report and corrective action plan
In the event areas of deficient practice and/or non-compliance are identified, corrective recommendations and training will be provided while on-site. Development of a plan for past-non-compliance may be initiated pursuant to separate proposal
SCOPE OF SERVICES
1-DAY RISK ASSESSMENT
The HealthCap risk management assessment is an intensive, onsite, collaborative program to assist in focusing your team on doing the right things for the right reasons on a daily basis. Your HealthCap partners will provide an interdisciplinary team approach with a comprehensive review of clinical and operational systems while providing a step-by-step plan of action to address areas of non-compliance.
1 full-day visit to review clinical and operational areas including:
Assessing current systems and practices,
Evaluation and development of quality of care and quality of life programs,
Assessing the overall quality of:
clinical services
documentation
quality assurance processes
Environmental assessment
Review of current policies and procedures related to direct care
Medical record reviews and monitoring direct care to determine compliance with established protocols
Social service, activities, and admissions review
Assessment of nutritional programs, dietary management, meal service, weight loss/gain, and special needs diets
Assist in achieving and maintaining regulatory compliance.
Facility visit report and corrective action plan
In the event areas of deficient practice and/or non-compliance are identified, corrective recommendations and training will be provided while on-site.
HUD PROPOSAL
2-DAY PRE-SURVEY
1-DAY ASSESSMENT
DIRECTED PLAN OF CORRECTION
HealthCap® is the leading provider of risk management services to the long-term and post-acute care industry. We help our clients implement practical risk reduction solutions by leveraging experience, technology, and onsite training to drive better outcomes.
Since our formation in 2001, we have completed over 18,000 risk management assessments with long-term care providers nationwide. We offer webinars and HUD-compliant risk-management tools such as QA Reader and accredited education to all clients.
HealthCap Risk Management Services is endorsed by AHCA/NCAL. We are also accredited by ANCC and NAB to provide education to your nurses and administrators.