HealthCap began in August of 2001 in a ‘hard market.’  A few things have happened along the way.  In the history of the insurance world, hard markets do not last long, usually just a few years. The hard market that gave birth to HealthCap eventually gave birth to a very soft market.   

Insurers were simply speculating that senior living liability was a place to earn easy money sort of like the casino.  We know who wins at the casino.  What came next felt at the time like a tsunami. To call the pandemic a hard market doesn’t do it justice.   

When other insurers throw shade at HealthCap, the competitor in me wants to ask “Where were you in 2020?  Better yet, where were you in 2001?” 

One of the great outgrowths of the pandemic effort to keep our members and brokers up to date was the expansion of the HealthCap Risk Management Resource Library.  We are amazed that people continue to use the HealthCap Risk Management Resource Library more every year since.   

HealthCap has been around for nearly twenty-five years and we are aiming at twenty-five more for three reasons. 

First: Be all in. 

Hard work over time describes most overnight success.  HealthCap is an overnight success.  Over twenty-five years’ worth of nights.  Small advantages compound over time like interest in a bank account.  Being ten percent more committed doesn't give you ten percent better results; it gives you 10x better results.  HealthCap is all in. 

Second: Be valuable.   

Each member of our team strives to add value. All the time. From the president to the janitor. Whether anyone is looking or not.  At HealthCap we are constantly looking for ways to make even the smallest difference for you. 

Third: Be wrong well. 

Most of the time, people have a tendency to defend wrong positions habitually and for what?  Well, if you defend wrong positions on unimportant things, you won’t be in a position to be involved in decisions of consequence. People will just get sick of you. Being wrong well is a skill that virtually nobody teaches, and it is not very complicated.  First, admit it…fast. Next, correct it…immediately. If we are not hitting any target that matters to you, tell me.  

Thanks to you, HealthCap had another outstanding year in 2025 by every metric.  Annual premium was $75 million just shy of our record premium of 2024.  Investment income was also the second highest of all time and the highest in the past fifteen years.  Member retention was excellent in a year when the industry experience significant churn.  Claim frequency and severity were again outstanding once again well below the results of our peers. 

As we approach our 25th Anniversary, HealthCap, our Board of Directors, our member-owners and our brokers are as confident as we have ever been to face the challenges of serving our residents and their families. 

With our HealthCap Risk Management Resources, HealthCap members have fewer claims. 

With our litigation management, we settle claims for less which in turn, holds down member premiums. 

Would your customers refuse to pay the least amount in the long run for liability insurance?  

We look forward to partnering with you for a fantastic 2026 and for the next twenty-five years.